Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Email address, password (encrypted)
• Usage Data: Number of scans performed, scan results, usage patterns
• Content Data: Text and images you analyze (processed temporarily, not stored)
• Technical Data: Browser type, IP address, device information

2. How We Use Your Information

We use your information to:

• Provide and improve our AI detection services
• Process your subscription and billing
• Send important service updates and notifications
• Analyze usage patterns to enhance our algorithms
• Provide customer support

3. Data Processing and Storage

Content you analyze is processed in real-time and is not permanently stored on our servers. We retain only metadata about scan results (confidence scores, timestamps) for service improvement and usage tracking.

4. Data Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

• With service providers who help us operate the platform (Stripe for payments, Supabase for data)
• When required by law or to protect our rights
• With your explicit consent

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data transmission, and regular security audits.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications

7. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Avala is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

9. International Users

Avala is operated from the United States. By using our service, you consent to the transfer and processing of your information in the United States.

10. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of material changes via email or through the service.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at privacy@avala.live